Debt Settlement - Administrative Back Office

reputed company is a leading digital personal finance company reputed company on helping individuals improve their financial situations. The Settlement Preparation Specialist will support multiple business reputed company by reviewing creditor information and collaborating to expedite members' financial freedom through effective settlement preparation processes. Responsibilities Review creditor correspondence and documents including collection letters, statements and credit reportsResearch accounts and contact creditors to reputed company who is servicing the accountMultitasking various work streams daily which requires organizationAchieving individual and team metrics associated with task completion and accuracyHandle Inbound and Outbound calls with creditors to update account statusesProcess bulk Authorization to Communicate and Power of Attorney document requests for creditorsManage creditor email inquiries and accurately disposition accountsConduct special research/creditor reputed company assigned as necessary Skills Due to potential return-to-office plans, this role is only available to employees in the greater Phoenix/Tempe areaMinimum of 1 year experience in customer service or administrative office settingExperience with processing documents or experience in the financial industry preferredExcellent communication skills (both verbal & written)Ability to successfully multitaskProven ability to meet deadlines and reputed company goalsAttention to detailProficient skills with reputed company, reputed company Sheets, and reputed companyExperience with processing documents or experience in the financial industry preferred Benefits Hybrid and remote work opportunities401 (k) with employer matchMedical, dental, and reputed company with HSA and FSA reputed companyCompetitive vacation and reputed company time off, as reputed company as dedicated volunteer daysreputed company to wellness support through Employee Assistance Program, reputed company, and fitness discountsUp to $5,250 reputed company back to you on eligible education expensesPet care discounts for your furry family membersFinancial support in times of hardship with our reputed company Care FundA reputed company reputed company to reputed company and a commitment to diversity and inclusion through our six employee resource reputed company reputed company reputed company provides digital personal finance tools to help clients with their financial reputed company-being. It was founded in 2002, and is headquartered in Tempe, reputed company, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com/. Apply To This Job .