Tele call

Company Description CHICCO INTERIORS is an interior solutions provider based in Chennai, offering design and fit-out services for residential and commercial spaces. The company focuses on combining functionality with aesthetics to create practical, appealing environments for clients. Team members collaborate closely with customers, designers, and vendors to deliver projects on time and within budget. CHICCO INTERIORS values clear communication, reliability, and a customer-first approach in every interaction. Role Description This is a full-time, on-site Tele Call role based in Chennai. The Tele Caller will handle inbound and outbound calls to respond to inquiries, provide information about interior services, and follow up with potential and existing clients. Daily tasks include updating call records, tracking leads, scheduling appointments or site visits, and coordinating with the sales and design teams. The role also involves explaining service offerings clearly, addressing basic customer concerns, and sharing feedback from customers to help improve service quality. The Tele Caller is expected to maintain professional phone etiquette, meet call and conversion targets, and support overall customer engagement efforts. Qualifications Candidates should possess strong verbal communication skills, clear telephone etiquette, and fluency in English and local languages (such as Tamil).Candidates should possess basic computer skills, including experience with CRM or call-tracking tools, email, and spreadsheet or database entry.Candidates should possess customer service abilities, including active listening, empathy, and a calm, solution-oriented approach to handling inquiries.Candidates should possess sales and persuasion skills, with the ability to present services, handle objections, and encourage appointments or consultations.Candidates should possess organizational skills, such as maintaining accurate call logs, managing follow-ups, and working effectively with internal teams.Prior experience in telecalling, customer support, or inside sales is beneficial; familiarity with interiors, real estate, or home improvement industries is a plus.A minimum of a high school diploma or equivalent is required; additional training in communication or customer service is advantageous. .