← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

Sr. Customer Service Executive- Freight Forwarding (Mumbai)

Afford Group · Mumbai City

📅 05/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

See the other 113,540 jobs in India →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
What we require - Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company. - In-depth know-how about import /export /cross trade business by Sea freight & Air freight On job experience of international freight forwarding job costing and quotations. - Capability to handle freight enquiries , quotations and coordination with local and international clients. - Experience in rate & service negotiations with Shipping lines /airlines and overseas agents - Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments. - Knowledge about customs procedures and port operations. - Valuable convincing and problem solving skills. - Capability to handle freight forwarding operations & customer service independently without supervision. - Timely job invoicing and preparing job reports. - Highly aggressive, proactive and pre planned work style. - Excellent written & oral linguistics skills. What we Offer - Excellent salary, perks and standard employment benefits will be offered. - Wide scope of Career growth opportunities. - High motivation, Job Appreciation and work satisfaction. - Exceptional work exposure in all fields of freight forwarding. .
Read the rest of the job →
For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.

👁 6 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →