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We are looking for a proactive, organized, and customer-focused professional to join our team as a Support Executive & Office Coordinator. The ideal candidate will be responsible for handling customer queries, ensuring excellent customer service, coordinating sales and order logistics, managing daily office operations, and providing administrative support to ensure smooth business operations. Key responsibilities: A. Customer & client support 1. Respond to customer and client queries via phone, email, or other communication channels. 2. Coordinate with internal departments to resolve customer concerns. 3. Maintain records of customer interactions and follow up until closure. B. Documentation & compliance 1. Maintain confidential company documents and employee records. 2. Ensure proper documentation of operational activities. 3. Assist in preparing reports and maintaining MIS records. C. Executive & operational support 1. Assist management with daily administrative tasks and follow-ups. 2. Prepare reports, presentations, and business documents. 3. Track assigned tasks and ensure timely completion. 4. Coordinate with internal teams regarding ongoing projects and operational requirements. 5. Schedule meetings, maintain calendars, and prepare meeting minutes when required. .