Customer Care Executive

We are looking for a Customer Care Executive to join our team at Bpo. The role offers 18,000 - 19,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.More about this Customer Care Executive jobPlease go through the FAQs to get all answers related to the given Customer Care Executive jobCan freshers or experienced candidates apply for this Customer Care Executive role Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Care Executive role. How much can you earn in this position Ans : You can earn between 18,000-19,000 per month in this Customer Care Executive position. What shift and timings does this job follow Ans : This Customer Care Executive job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Okkiyam Thuraipakkam, Chennai. How many openings are available for this position Ans : There are 50 openings available for this position. Is this job open for all genders Ans : Yes, this Customer Care Executive job is open for both male and female candidates. What work will you do in this role Ans : As a Customer Care Executive, you will work on skills like Domestic Calling. Where is this job located Ans : This Customer Care Executive job is located in Okkiyam Thuraipakkam, Chennai. What kind of candidate is ideal for this job Ans : A candidate with skills like Domestic Calling along with 0-7 years of experience is ideal for this Customer Care Executive job. Why should you apply for this Customer Care Executive job Ans : This Customer Care Executive job offers a salary between 18,000-19,000 per month. This is a Full Time opportunity and has 50 openings available. Candidates can call HR for more info. .