Customer Care Executive Siliguri, West Bengal

Are you seeking a growth-oriented customer service role or a call center job vacancy in a global company in Siliguri Join us as a customer support agent and step into a role that connects people and purpose. At Fusion CX, we believe that every interaction matters. As a Customer Care Executive at Fusion CX Siliguri, you will not only answer questions but also create solutions, ease concerns, and make someones day a little better. Whether it is a first-time shopper or a repeat customer, you will be the voice they trust. This is your chance to start a career where your ability to listen, empathize, and resolve becomes your superpower. Massive openings are available; apply now! Job Description About the Role As a Customer Care Executive, you will be responsible for resolving customer queries and complaints via phone calls, ensuring a smooth and satisfying experience for every caller. Key Responsibilities Handle inbound customer calls efficiently and professionally Resolve customer complaints, issues, and inquiries with clarity and empathy Maintain accurate call logs and follow-ups where necessary Uphold service excellence with every interaction Job Requirements Qualifications & Requirements 0 to 1 year of experience Minimum qualification: Any Graduate Good verbal communication skills in both English and Hindi Basic computer literacy, including proficiency with MS Office / Google Sheets / Google Docs Strong analytical thinking and logical reasoning Prior experience or knowledge in e-commerce will be preferred. Employment Type: Full-Time, Permanent Department: Customer Success, Service & Operations Why Join Fusion CX At Fusion CX, you are not just starting a job; you are launching a journey. We are a people-first organization where your growth is as significant as your performance. A workplace that listens: Your voice matters here. A culture that supports: From training to mentorship, we invest in you. A team that inspires: Join a diverse and driven community that brings out the best in each other. A purpose that connects: Be part of meaningful conversations that make a real difference for real people. If you are seeking a truly rewarding customer service job vacancy in Siliguri and ready to bring compassion and clarity into customer conversations, we would love to meet you. Join us as a Customer Care Executive at Fusion CX in Siliguri. We are hiring at scale, do not miss your chance to be part of something big and truly satisfying! .