🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
We are looking for a Chief Technology Officer (CTO) to lead our technology strategy, enhance operational efficiency, and build scalable systems for a fast-growing organization. Location: Noida Sector 65 Key Responsibilities: - Define and execute the overall technology roadmap aligned with business goals - Lead digital transformation initiatives across contact center Operations - Oversee IT infrastructure, cloud strategy, and cybersecurity - Implement and manage CRM, dialer, IVR, and omnichannel platforms - Drive automation, AI integration, and data-driven decision-making - Build and lead high-performing technology teams Key Skills & Expertise: - Strong experience in BPO / Contact Center technology - Expertise in Cloud (AWS/Azure/GCP) and IT infrastructure - Hands-on with CRM tools (Salesforce/Zoho/HubSpot) - Experience with dialers (Avaya/Genesys/Vicidial) and IVR systems - Proven leadership in large-scale technology environments - Solid strategic and problem-solving mindset Why Join Us Opportunity to lead technology for a growing organization High-impact role with leadership visibility Collaborative and innovation-driven work culture .