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Job Description: Position Title:SAP In charge Department / Sub Department:SAP & IT Designation:Sr.Manager Reporting:Group IT Head Reportees:SAP team members JOB PURPOSE - Responsible for development and maintenance of all SAP modules JOB DESCRIPTION Team Leadership: Lead, mentor, and coach a team of SAP consultants, developers, and analysts to achieve team and individual goals. SAP System Maintenance: Oversee the ongoing maintenance, monitoring, and performance optimization of SAP systems. Issue Resolution: - Manage the resolution of SAP system issues, incidents, and service requests, ensuring timely and effective solutions. Enhancement Projects: - Collaborate with stakeholders to identify, plan, and execute SAP system enhancements and upgrades. - Quality Assurance: Ensure the quality and stability of SAP systems through rigorous testing and validation processes. User Support: - Provide expert-level support to end-users, addressing complex SAP-related inquiries and issues. Documentation: - Maintain accurate documentation of SAP configurations, processes, and procedures. Vendor Relations: - Liaise with SAP vendors and service providers to ensure effective support and service delivery. - Training and Development: - Identify training needs within the team and facilitate training programs to enhance SAP skills. - Compliance: Ensure SAP system compliance with industry regulations and internal policies. .