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Roles and Responsibilities - Handle customer queries via email support, chat process, non-voice process, semi voice, blended process. - Provide excellent communication skills to resolve customer issues efficiently. - Work from home with flexible schedules (24x7). - Collaborate with team members to achieve process goals and objectives. - Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile - 0-5 years of experience in BPO industry or related field. - Ability to work independently with minimal supervision in a virtual workplace. - Basic computer knowledge for navigating through various applications and tools. - Strong English language proficiency for effective communication with customers. - Salary upto 18k ctc Technical/System Requirements: - System: Core i5 8th Gen or above, 8GB RAM - Windows - 10 and above - Camera: Mandatory - Internet Speed: Minimum 20 Mbps ( Uploading & Downloading ) - Headset: Compatible USB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices) - UPS: Mandatory - Minimum 2 Hrs. - EDR Installation: Mandatory Interested Candidates can share me your resume on .