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Job Title: ServiceNow ITSM Developer Job Summary We are seeking a skilled ServiceNow ITSM Developer to design, develop, configure, and maintain ServiceNow ITSM solutions. The ideal candidate should have hands-on experience implementing and customizing ITSM modules, developing workflows, integrations, and scripting to support business requirements. Key Responsibilities - Configure and customize ServiceNow ITSM modules, including Incident, Problem, Change, Request, Service Catalog, Knowledge Management, and CMDB. - Develop and maintain business rules, client scripts, UI policies, UI actions, Script Includes, and Flow Designer workflows. - Create and customize Service Catalog items and approval workflows. - Develop integrations with third-party applications using REST/SOAP APIs, IntegrationHub, and MID Server. - Design and develop reports, dashboards, and performance analytics. - Troubleshoot production issues and provide timely resolutions. - Collaborate with business stakeholders to gather requirements and implement solutions. - Follow ServiceNow development best practices and maintain technical documentation. - Support platform upgrades, enhancements, and releases .