OPERATIONS SUPPORT EXECUTIVE UK AUTO FINANCE / CREDIT OPERATIONS-ODL (India)

OPERATIONS SUPPORT EXECUTIVE UK AUTO FINANCE / CREDIT OPERATIONS At FinacPlus, we are more than a service provider we are a Virtual Business Process Partner to leading global financial institutions, fintech companies, and data-driven enterprises. Our teams integrate seamlessly with client organizations, delivering high-impact analytics, finance, risk, and technology capabilities from India. FinacPlus is a Great Place to Work Certified organization, recognized for our collaborative culture, strong leadership values, employee-first philosophy, and commitment to professional growth. If you are looking for global exposure, ownership-driven work, and meaningful career acceleration this is where you belong. We are currently hiring an Operations Support Executive with 35 years of experience to support a leading UK-based automobile finance client. This role offers robust exposure to credit underwriting support, loan processing, and regulatory-compliant lending operations within the UK financial ecosystem. As an Operations Support Executive, you will serve as an embedded partner working closely with underwriting teams, operations, and UK-based stakeholders. You will not just process applications you will contribute to credit decisioning, risk assessment, and seamless customer onboarding. RESPONSIBILITIES - You will support and execute credit underwriting activities across customer segments and score bands in alignment with defined risk policy guidelines. - You will contribute to customer onboarding processes by completing verification checks and ensuring all applications meet the organizations risk appetite and compliance standards. - You will review Credit Reference Agency (CRA) reports and analyze customer profiles to identify potential risks and support informed lending decisions. - You will perform detailed analysis of financial documentation, validating declared income and assessing affordability in line with lending policies. - You will verify all loan documentation to ensure accuracy, completeness, authenticity, and alignment with system records. - You will ensure all AML, KYC, fraud checks, and vehicle verification requirements are completed prior to loan funding. - You will prioritize and manage daily workflows based on business SLAs and customer requirements, ensuring timely processing and high service quality. - You will communicate with customers via email to address queries and handle sensitive financial matters professionally and efficiently. - You will collaborate with UK-based management and cross-functional teams to ensure smooth operations and consistent service delivery. - You will contribute to maintaining high service standards and customer outcomes, supporting the client in achieving top service ratings. QUALIFICATIONS AND EXPERIENCE - 35 years of experience in credit operations, loan processing, underwriting support, or motor finance industry - Bachelors degree or MBA in Finance, Business Administration, or related field - Strong understanding of KYC, AML regulations, and lending compliance frameworks - Experience in document verification, income assessment, and credit analysis - Familiarity with UK lending processes and regulatory standards preferred - Strong written and verbal communication skills with customer-facing experience WHAT MAKES YOU A STRONG FIT - Strong analytical mindset with the ability to assess credit risk and customer profiles - Ownership-driven approach to delivering accurate and compliant loan processing - Sound judgment in handling sensitive financial data and decision support - Excellent communication skills for interacting with customers and global stakeholders - High level of integrity with strict adherence to data confidentiality and compliance - Process-oriented mindset with the ability to work in fast-paced, SLA-driven environments WHY HIGH-PERFORMING TALENT CHOOSES FINACPLUS - Direct exposure to UK financial services and auto finance operations - Opportunity to work on core credit and underwriting processes - Great Place to Work Certified culture with strong employee focus - Accelerated career growth in global lending and risk domains - Ownership-driven roles with real impact on customer onboarding and credit decisions - Continuous learning in global compliance, underwriting, and financial operations - Stable, governance-driven organization supporting long-term growth LOCATION: Hi-Tech City, Hyderabad TIMINGS: UK Shift 2:00 PM to 11:00 PM IST .