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Responsibilities: Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. Requirements: Education: Bachelor's degree or Under Graduate Experience: Fresher or Experience both can apply Excellent Communication: Robust verbal and written communication skills in English. Problem-Solving: Ability to resolve complex customer issues efficiently. Time Management: Ability to manage multiple customer interactions simultaneously. Banking Knowledge: Good understanding of international banking regulations Salary and Perks: Salary: Industry-Leading Salary (Salary Negotiable) Perks: Performance-based incentives, health insurance, and allowances. .