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Request Fulfilment Engineer Job Req ID: Posting Date: Function: Location: Salary: About the role To manage and administer SD-WAN technologies for BT and its global customers. The role is responsible for implementing, operating and supporting SD-WAN services across customer environments while ensuring compliance with change management, SLA commitments and security standards. The position is part of the 24x7 Global Operations team and requires strong technical expertise in VMware SD-WAN (VeloCloud), Cisco SD-WAN (Viptela), Fortinet SD-WAN, Meraki and Prisma SD-WAN solutions, along with solid routing and switching fundamentals. What youll be doing Implement and review straightforward to complex SD-WAN service requests for global customers. Configure and troubleshoot VMware SD-WAN (VeloCloud), Cisco SD-WAN (Viptela), Fortinet SD-WAN, Meraki and Prisma SD-WAN solutions. Perform pre-implementation validation, peer review, implementation and post-validation checks. Manage routing technologies including BGP, OSPF, EIGRP, Static Routing, MPLS and VPN. Delivering implementation requests directly under Owning queue and implementing simple to complex changes for Cisco switches, routers, WLCs and Firewall. Configure IPSec tunnels, QoS, segmentation, NAT/PAT, ACLs, DHCP and policy-based routing. Support LAN/WAN/WLAN/Meraki/IPAM devices including Cisco, Wireless Controllers. Support customer migrations, project implementations and out-of-hours changes. Investigate implementation risks and coordinate with TDAs, Service Desk and stakeholders. Resolve technically escalated cases and mentor Request Fulfilment Engineers. Maintain implementation documentation and identify service improvement opportunities. Essential Skills / Experience 23 years of relevant experience in Network Operations, Request Fulfilment and SD-WAN implementations. Strong understanding of LAN, WAN, WLAN, MPLS, VPN, BGP, OSPF, EIGRP, DMVPN and IPsec technologies. Good hands-on knowledge of Cisco Routing and Switching technologies. Working knowledge of VMware SD-WAN (VeloCloud), Cisco SD-WAN (Viptela), Fortinet SD-WAN, Meraki and Prisma SD-WAN solutions. Experience in implementing network changes through change management processes, including validation, peer review and post-implementation checks. Understanding of QoS, ACLs, NAT/PAT, DHCP, Network Segmentation and Policy-Based Routing. Experience working in a customer-facing global operations environment. Ability to troubleshoot and resolve complex implementation-related issues within agreed SLA timelines. Desirable Skills / Experience Qualifications: CCNA certification or equivalent networking knowledge Mandatory. CCNP Enterprise or SD-WAN certification Preferred. ITIL Foundation Certification Preferred Our Package At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the worlds leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether its about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, youll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Experience Level Senior Level .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.