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Role and Responsibilities 1. Business Analysis & - Consulting - Conduct discovery sessions to understand client business processes, challenges, and goals - Analyse workflows and identify opportunities for optimisation and automation - Document business requirements, process maps, and user journeys - Support consulting workshops focused on transformation and solutioning 2. AI-Driven Solutioning - Identify opportunities to integrate AI (Generative AI, automation, analytics) into business processes - Assist in designing AI-enabled solutions aligned with business objectives - Contribute to solution frameworks including AI use cases, automation strategies, and integrations 3. Pre-Sales & - Solution Support - Collaborate with sales and consulting teams to prepare demos and proposals - Translate business needs into scalable and commercially viable solutions - Support client presentations and solution walkthroughs 4. Implementation & - Delivery - Assist in configuring and optimising SaaS platforms (CRM, ERP, HRMS, etc.) - Work with development teams on customisations and integrations - Prepare Functional Solution Documents (FSDs) - Support testing, UAT, and deployment activities - Ensure successful solution adoption by end users 5. Continuous Improvement & - Innovation - Stay updated with AI trends, SaaS innovations, and emerging technologies - Identify opportunities for process improvement and AI adoption - Contribute to internal knowledge building and reusable solution assets Skills & - Experience - 13 years in Business Analysis, Consulting, or SaaS implementation - Exposure to business applications (CRM, ERP, HRMS, etc.) - Basic understanding or strong interest in AI and automation technologies - Analytical thinking and structured problem-solving - Strong communication and stakeholder management skills - Ability to think consultatively and solution-oriented - Understanding of process mapping and requirement documentation What Sets This Role Apart - Exposure to end-to-end solution lifecycle (pre-sales to delivery) - Opportunity to work on AI-first consulting engagements - Real-world experience in digital transformation projects - Multi-disciplinary growth across AI, consulting, and technology Advantages & - Perks - Competitive salary with performance-based growth - High ownership and direct client impact - Fast-track career progression into consulting roles - Opportunity to work on cutting-edge AI and digital transformation projects .