Chat Process Executive

We are looking for a Chat Process Executive to join our team at Skyway Solution. The role offers 20000 - 34000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift. It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.More about this Chat Process Executive jobPlease go through the FAQs to get all answers related to the given Chat Process Executive jobCan freshers or experienced candidates apply for this Chat Process Executive role Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Chat Process Executive role. What is the salary and job type for this role Ans : The salary for this Chat Process Executive job ranges between 20,000-34,000 per month. This is a Full Time job. What shift and timings does this job follow Ans : This Chat Process Executive job follows a Rotational shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Phase-5 Mohali, Mohali. How many vacancies are there for this Chat Process Executive job Ans : There are 80 vacancies for this Chat Process Executive role. Is this job open for all genders Ans : Yes, this Chat Process Executive job is open for both male and female candidates. What is the job location for this position Ans : The job location for this Chat Process Executive position is Phase-5 Mohali, Mohali. What makes this Chat Process Executive job a good opportunity Ans : This Chat Process Executive job is a good opportunity as it offers a salary between 20,000-34,000 per month. This is a Full Time job and has 80 openings. Candidates can call HR for more info. .