AI Process Excellence Manager

AI Process Excellence Manager Process Excellence & Program Coordination Map existing business processes and identify hyper automation opportunities with measurable ROI Lead process discovery sessions with business stakeholders to document current-state workflows Design future-state automated processes with clear handoffs between human and AI agents Coordinate sprint planning, backlog grooming, and delivery timelines for automation projects Track project dependencies, risks, and blockersescalating and resolving issues proactively Maintain project documentation including technical specs, process maps, and deployment runbooks Prepare status updates, demos, and executive briefings on automation program progress Collaborate with business analysts, IT teams, and process owners to ensure smooth adoption Required Technical Skills: 5 years of hands-on development experience with Python (professional or substantial project work) Practical knowledge of agentic AI frameworks (LangGraph, LangChain, AutoGen, CrewAI, or similar) Experience building LLM-based applications or multi-step AI workflows Familiarity with Azure cloud services (Azure ML, Functions, Logic Apps, or OpenAI Service) Understanding of API integration, webhooks, and event-driven architectures Working knowledge of Docker, Git, and CI/CD concepts Experience with process automation tools (Power Automate, n8n, Zapier, or RPA platforms is a plus) Required Program Management & Process Skills: 4 years of experience in project coordination, business analysis, or process improvement roles Understanding of process mapping methodologies (BPMN, flowcharts, swimlane diagrams) Ability to facilitate workshops and gather requirements from non-technical stakeholders Strong organizational skillsable to manage multiple workstreams and competing priorities Experience with project management tools (Jira, Azure DevOps, Monday.com, or similar) Proven track record of delivering projects on time with clear communication .