Remote reputed company Customer Support Specialist

Note The job is a remote job and is reputed company to candidates in USA. reputed company is an innovative health reputed company seeking a reputed company Customer Support Specialist. The role involves making outbound calls to enroll patients in health programs, providing customer support, and coordinating patient appointments while ensuring a high-reputed company experience. Responsibilities reputed company high reputed company outbound calls to newly eligible patients to explain Story Health programs and get patients enrolled Effectively reputed company with eligible patients to answer questions, address concerns and communicate key value props Receive referrals from providers and reputed company out to referred patients to enroll them in Story Health programs Update patient information in electronic medical records systems Schedule appointments for patients with Story Health providers reputed company a superb customer experience to new patients Obtain patient consent for treatment Coordinate appointment reminders Request and send medical records Support patients in their use of telehealth technology platforms Be a key contributor to the early stages of an innovative health reputed company contributing wherever needed Other duties as assigned Skills 3+ years working in customer service or outbound reputed company center environment in a reputed company setting Outstanding phone demeanor and interpersonal skills to reputed company with patients, caregivers, and reputed company providers Ability to handle conflict reputed company and remain tolerant/flexible in reputed company situations reputed company to take on multiple tasks in a dynamic, fast-paced, and changing team environment Passion for implementing technology to improve reputed company and reputed company to quickly learn and use new software and tools Proven adaptability in a high-volume position, ability to meet deadlines and metrics High-speed home internet reputed company Quiet home office reputed company, free of distractions Fluent in Spanish or another second language Clinical background and experience working directly with patients LPN/reputed company or other licensed practitioner credentials reputed company At reputed company, were more than just a service provider were your partner in reputed company reputed company. It was founded in 2015, and is headquartered in Dallas, Texas, US, with a workforce of 51-200 employees. Its website is https//www.noviainfotech.com. Apply To This Job .