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About the Role We are looking for a confident, qualified, and customer-focused individual to join our team. You will communicate with customers across North America regarding repair services, prepare invoices and estimates, and coordinate with technicians. Key Responsibilities Handle incoming and outgoing customer calls. Schedule appliance repair appointments. Convert customer inquiries into service bookings. Prepare and send estimates and invoices. Resolve customer concerns professionally and calmly. Coordinate with technicians and office staff. Maintain records of invoices, parts orders, and customer communication using MS Word, Excel, Email, and company software. Skills Required Fluent English (Mandatory) Excellent communication skills Patience and professionalism Sales experience (Preferred) Customer issue resolution Good memory and organization MS Word, Excel & Email knowledge Tally experience (Preferred) Qualifications Graduation or equivalent Fluent English speaking is mandatory Location Bhilai/Durg Contact email: Compensation: 10,000.00 - 30,000.00 per month Work Location: In person .