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Customer Care / Call Center / Telecaller / BPO - Freshers and Experienced

Cyitechsearch · Kochi

📅 04/08/2026
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Position OverviewWe are seeking candidates for customer support positions at a leading BPO company based in Kochi. Both freshers and experienced individuals are encouraged to apply. The role primarily involves assisting customers using English and Hindi or local languages. Key ResponsibilitiesProvide effective customer service through call center interactions.Engage with customers professionally to resolve queries and concerns.Candidate RequirementsFluency in English and Hindi or a regional language is mandatory.Minimum education requirement is 12th pass; graduates are also eligible.Basic computer knowledge, including typing and Microsoft Excel skills, is necessary.Immediate availability to join is preferred.Additional InformationBoth freshers and candidates with prior experience are welcome to apply.Starting salary ranges from INR 150,000 to INR 350,000 per year based on qualifications and experience. ResponsibilitiesHandle customer support via calls efficiently.Address and resolve customer queries with clarity. RequirementsProficiency in English and Hindi or local language.12th grade pass or any graduate degree.Basic skills in computer use, including typing and MS Excel.Available for immediate joining. .
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For people searching Call Center

5,084 call center jobs open right now — here's where they are

Most are in one country. Use that to narrow your search and stand out.

5.084Jobs
3.901CO
10%EN

WorkMundi has 5,084 open call center roles in our database today. Colombia alone accounts for 3,901 of them. If you speak Spanish and can work in a Colombian time zone, you have a huge advantage — start there. If you don't, India (223 jobs), the US (127), Brazil (126), Ecuador (91), and the Philippines (68) are your next best options.

About 530 of these job ads have their text written in English. That's 10 percent. The rest are posted in other languages, which may or may not match the language the job actually requires. Read the full ad carefully — do not assume the language of the posting tells you what you'll speak on calls.

The top hiring employer is COMPUTRABAJO, which posted 2,558 of these roles. If you apply there, you are competing with thousands of other candidates for the same handful of openings. Smaller employers like !Multinacional bancaria (152 jobs) and Importante multinacional (142 jobs) may move faster and give you a better chance to stand out.

When you interview, hiring managers for call center roles always ask about your conflict resolution skills. Have a specific story ready — a time you stayed calm with an angry customer, found a real solution, and made them feel heard. Practice it out loud before you apply. Use WorkMundi's free browser-based interview rehearsal to record yourself, or try the paid AI interview tool that listens live and transcribes your answer.

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