Customer Excellence Associate - Start Immediately (Bengaluru)

We are on the lookout for a resourceful Customer Excellence Associate to join our diverse team at Yash Pakka Limited in Bangalore. Growing your career as a Full Time Customer Excellence Associate is a great opportunity to develop relevant skills. If you are strong in creativity, leadership and have the right mindset for the job, then apply for the position of Customer Excellence Associate at Yash Pakka Limited today! Job Role : Customer Excellence Location : Bangalore Salary : Upto 5 L.P.A Job Brief You are the person who is excited to help the customers. Your personality includes patience, empathy, and passion to communicate. Customer feedback is priceless for improvements, and you get that quickly. Problem-solving is your key skill, troubleshooting and investigating the root cause to resolve the complaints is a regular practice. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Key Responsibilities - Build awareness & promote sustainability - Deep customer relationship and delight creation - Provide support to sales team - Handle and resolve customer requests and complaints - Providing Customer Support and analyzing customer data to improve their experience - Adhere to the systems and processes and ensure 100% compliance - Processing and logging calls into Lead Management Software - Conduct Market Research and provide Product support - Support marketing team in Campaign Management Required key skills, experience and qualifications - Graduate with 2-4 years of experience in customer excellence. - Willingness to talk to customers - Analytical skills - Valuable written and verbal communication skills (English & Hindi, Marathi preferable) - Excel proficiency Leadership attributes - Thinks from outside in - Drives innovation and growth - Develops, teaches and engages others - Makes courageous decisions - Leads with energy passion and urgency - Core values: Earth love, trust, honesty Responsibilities: Eligibilities: Benefits of working as a Customer Excellence Associate in Bangalore: Company offers great benefits Advancement opportunities Competitive salary .