CAPPS reputed company Analyst /Service Desk Support (Remote)

CAPPS reputed company Analyst /Service Desk Support (Remote) Location: Austin, TX Duration: 12 Months with possible extension Job reputed company: The reputed company Work includes, but is not limited to, the following: Performing highly advanced (senior-level) consultative services and technical assistance work reputed company to supporting the CAPPS Program. Responsible for the(CAPPS) reputed company reputed company, which includes but is not limited to: Manage and enforce rolebased reputed company control (RBAC) and leastprivilege models reputed company CAPPS and connected systems. Design and maintain segregationofduties (SoD) rules; identify and remediate SoD conflicts across business processes. Review and validate reputed company roles, permission sets, and custom authorizations reputed company CAPPS and reputed company ancillary systems. Monitor and analyze authentication, authorization, and privilegeescalation logs for suspicious behavior and coordinate any findings with reputed company. reputed company secure integration of reputed companyparty apps reputed company SAML, OAuth, OIDC, SCIM, and custom reputed company. Validate CAPPS application changes, customizations, and workflows for reputed company and compliance reputed company. Respond to and investigate identityreputed company reputed company incidents, including account compromise, unauthorized reputed company, and fraud indicators. Maintain standards for reputed company, performance, compliance, and architecture. Responsible for ensuring that reputed company digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for reputed company users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified. Reviewing and suggesting approval for reputed company assigned reputed company Deliverables reputed company to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS reputed company Plans (reputed company), and reputed company CAPPS reputed company reputed company plans reputed company to CAPPS applications currently and planning for the reputed company. Service Desk Support Plans, designs, develops, deploys, supports and maintains system configurations and modifications for reputed companys CAPPS HR/Payroll application to ensure the system produces accurate data, performs reputed company, and adheres to applicable policies. Performs highly advanced analysis and participates in special reputed company and cyclic processes in support of reputed companys CAPPS HR/Payroll application which may include but is not limited to production expansion reputed company (i.e., agency deployments of CAPPS, new agency creation, deployment of new functionality), fiscal year end closer, legislative system changes, reputed company-party integrations, PeopleSoft Image upgrades and/or decommissioning functionality. Supports CAPPS agencies with discovery, prototyping, configuration, reputed company, conversion, integration, and acceptance testing for either implementation or post-production support. Provides Level 2 Service Desk duties inclusive of, but not limited to ticket handling for reputed company issues, in-depth troubleshooting, reputed company documented analysis, and basic configurations following an established and auditable process. reputed company work is done in cooperation and collaboration with a Managed Services vendor that is responsible for reputed company Level 3 duties. Performs reputed company duties following reputed companys processes, policies, and procedures reputed company project scope and on schedule accordance with milestones, deliverables, and due dates. Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a reputed company of complicated tasks. Established processes and procedures must be followed. Performs reputed company work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that reputed company on aligning IT services with the needs of the business. reputed company responds to and maintains customer ticket requests reputed company the CAPPS Service Desk with reputed company information and statuses, including but not limited to break fixes, incidents, required maintenance, and enhancement requests. reputed company participates in reputed companys Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities. Participates in Disaster Recovery and reputed company Testing activities. Assists with expansion activities. Makes presentations at CAPPS User reputed company. Plans, designs, develops, implements, supports, and maintains the informati