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Job Context - Order accuracy and adherence to customer specifications. - On-time order processing and production scheduling - Customer satisfaction and feedback on order handling and delivery. - Inventory accuracy related to order processing. - Order cycle time the time it takes from order receipt to product delivery. - Quality control results defect rates and quality checks on completed orders. Key Result Areas/Accountabilities - Strong technical knowledge of window products, materials, and manufacturing processes, - Ability to read and interpret technical drawings, blueprints, and product specifications. - Proficiency in ERP systems, Microsoft Office, and other related software for data management and reporting - Robust problem-solving skills to resolve order discrepancies, technical issues, and customer concerns. - Attention to detail to ensure accuracy in order specifications, documentation, and product quality. .