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We're Hiring Order Management Executive Locations: Pune & Bangalore Job Level: JL 2A Eligibility Candidates Only 1+ Years of Experience in Customer Service / Order Management Excellent English Communication Skills Key Responsibilities Manage customer inquiries related to orders, shipping, tracking, and delivery Provide customer support via phone, email, and chat Investigate and resolve order discrepancies, including missing or damaged items Coordinate with warehouse and internal teams to resolve order-related issues Analyze and resolve customer complaints, escalating when required Identify process improvements to enhance customer satisfaction Accurately enter and maintain customer order records Required Skills Excellent communication and problem-solving skills Solid analytical skills and attention to detail Proficiency in Microsoft Office Ability to multitask in a fast-paced environment Fluent in English (Written & Verbal) Shift: Flexible Interested candidates, share your updated CV via email or DM us for more details. POC: Reshma Contact: 9154908077 Email: reshma.p@liveconnections.in .