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Telecaller Hospital Industry Job Title: Telecaller / Patient Care Executive Industry: Hospital / Healthcare Key Responsibilities - Attend incoming calls from patients and visitors professionally. - Make outgoing calls for appointment confirmations, follow-ups, health packages, and feedback collection. - Provide information regarding doctors availability, hospital services, departments, and consultation timings. - Schedule and coordinate patient appointments. - Transfer calls to concerned departments such as billing, pharmacy, laboratory, nursing station, or emergency. - Maintain patient call records and update data in the system. - Ensure proper communication etiquette and patient satisfaction. Required Skills: - Good communication skills in English and regional language. - Basic computer knowledge. - Polite and patient-friendly attitude. - Ability to handle multiple calls and work under pressure. - Strong coordination and interpersonal skills. Qualification: - Any Graduate / PUC / Diploma. - Experience in hospital, clinic, or customer service preferred. Compensation: 20,000.00 - 25,000.00 per hour Perks - Health insurance - Internet reimbursement - Provident Fund Work Location: In person .