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Job Description: KEY RESPONSIBILITIES: Handling of claim rejections/ claim related query over calls and emails. Floor support Walk-in customers MEASURES of SUCCESS: Satisfaction of customer Team satisfaction Learning and knowledge for team QUALIFICATION & EXPERIENCE: BPT/Experienced claim adjudicator KEY COMPETENCIES & SKILLS REQUIRED: Professionalism, interpersonal and communication skills. System bases knowledge Medical Knowledge in depth. Must be comfortable for 6 day with rotational shift and customer servicing. .