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Job Summary Ather is looking for customer-focused professionals to join its Email Support team. The role involves handling customer queries through email, providing accurate solutions, and ensuring a high level of customer satisfaction while maintaining quality and productivity standards. Key Responsibilities - Respond to customer queries through email in a timely and qualified manner. - Resolve customer complaints and provide appropriate solutions. - Maintain accurate records of customer interactions. - Follow company policies, quality standards, and response guidelines. - Coordinate with internal teams for issue resolution when required. - Meet daily productivity and quality targets. - Ensure excellent customer experience through written communication. Compensation: From 22,000.00 per month Benefits: - Provident Fund Work Location: In person .