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Windows Server & Linux (RHEL/CentOS) administration 7+ yearsZscaler or equivalent secure remote access platformRDP / VNC / SSH administrationCisco ISE access policy, posture assessment, device authenticationPingID or equivalent MFA/SSO platformEndpoint protection platforms policy enforcement, alert triageServiceNow incident, request, and change management (ITIL-aligned)AWS instance management, storage, connectivity (operational level)Secondary SkillsPowerShell / Bash / Python scripting for automationSaaS platform administration user provisioning & integration troubleshootingActive Directory, DNS, DHCP administrationDR planning, testing, and runbook documentationCompliance & ProcessExperience in a regulated environment (NIST SP 800-171, ISO 27001, or equivalent)ITIL Foundation (working knowledge minimum)Change control discipline and audit trail maintenanceAlsoWillingness to work flexible hours including evenings/weekendsAbility to support multiple time zones (global site coverage)Strong written and verbal communication for vendor and client-facing interactionOwns problems end-to-end not a ticket-router .