Technical Support Agent

hiring for a Technical Support Specialist *Hiring for Technical Sales* *WORK FROM OFFICE * *Location - ZirakPur *Salary Upto 40k for technical sales plus incentives* *Experience 6 months to 2 years in technical support* *5 days working sat Sun fixed off* *Us shift* *Note: We are only looking for experienced candidates from any Technical Support Process* *We are not hiring freshers or experienced in a different field for this profile* *What we offer*An opportunity to work with a genuine technical support process. (Genuine IT process) *Job Responsibilities and Duties *Provide client support remotely on inbound calls related to computers, printers and related devices .Endeavour to respond to all customer requests in a timely manner while improving customer experience. Provide complete explanation about the problem and resolution to the customer and convert into leads or sales. Ability to perform troubleshooting on issues related to computers, printers etc with US customers.* Required skills*Outstanding verbal and written communication skills in English.Critical thinking and problem solving - must be able to identify both simple and complex computerproblems, analyse them, and solve them. Should possess good professional and telephonic etiquette's. INTERESTED CANDIDATES CALL OR WHATS APP ME AT +91-XXXXXXXXXX Compensation: 30,000.00 - 40,000.00 per month Experience: DO YOU HAVE EXPERINCE IN PRINTER AND ROUTER CALLS : 1 year (Required) DO YOU HAVE EXPERINCE IN Printer CALLS: 1 year (Required) Language: English (Required) Location: Zirakpur, Punjab (Zirakpur) (Required) Work Location: In person .