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We're hiring a Customer Support Associate to handle customer interactions for a D2C apparel brand. This role suits someone in the early part of their support career who wants ownership and room to grow with the brand. What you'll do - Handle inbound and outbound customer interactions. Resolve order, delivery, and product-related queries Coordinate with internal teams to close issues quickly Keep every interaction calm, transparent, and professional Who should apply - 0 to 3 years of customer support experience. Freshers with strong communication are welcome. You must be comfortable with both English and HIndi. Patient, composed, and solution-oriented under pressure Willing to learn current tools and follow a defined process Role details - Full time, remote (India) Compensation is benchmarked to an early-career support role, with performance-based increments. .