Customer Support Executive - Hiring Fast (Bhopal)

We are hiring an ambitious Customer Support Executive to join our dynamic team at Lotus Telecom in Bhopal. Growing your career as a Full Time Customer Support Executive is an awesome opportunity to develop productive skills. If you are strong in people management, teamwork and have the right mindset for the job, then apply for the position of Customer Support Executive at Lotus Telecom today! Job Details - Manage large amounts of incoming calls - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Analyzing customer needs and recommending products based on those needs. - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer - interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Required skills: - Good typing Speed. - Positive Communication Skill. - Basic Computer Skills - Discipline, Positive Attitude & Punctuality Benefits of working as a Customer Support Executive in Bhopal: Company offers great benefits Company offers career progression opportunities Attractive package .