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Process : Escalation Desk (Visa Verification- Complain Management- Escalation Handling) ( 80% Backend and 20% Calls) Shift Timing : Rotational Working Days : 5 Week Offs : 2 Rotational HSC/Graduate with Minimum 6 months Email Escalation experience in Customer Service department. Amazing communication will be considered Salary: Upto Inhand: 32k *Should have handle Customer Complaints and Escalations.* *Level 2 Escalations.* Rounds of Interview* : HR Email Assessment Chat Versant Operations Typing (30WPS, Accuracy 90%). *Note* Work from office .