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International Voice Process E-commerce Customer Support Location: Bangalore Shift: UK Evening / US Night Shift Salary: Up to 5 LPA + Attractive Incentives : We are hiring enthusiastic and customer-focused candidates for an International Voice Process with a leading E-commerce company. The role involves handling customer queries related to orders, deliveries, returns, and refunds while providing an excellent customer experience. Roles & Responsibilities: - Handle inbound customer calls and resolve order-related queries. - Assist customers with returns, refunds, delivery issues, and order tracking. - Coordinate with logistics and internal teams to ensure timely issue resolution. - Update CRM/ticketing systems with accurate customer interactions and resolutions. - Maintain quality standards and deliver high customer satisfaction. Eligibility: - Freshers and experienced candidates can apply. - Excellent spoken English communication skills. - Basic knowledge of Excel and computer applications. - Willingness to work in UK/US shifts. Key Skills: International Voice Process, Customer Support, E-commerce Support, Inbound Calls, CRM, Returns & Refunds, Customer Service, Voice Process Advantages: - Salary up to 5 LPA - Performance Incentives - Cab Facility (as per company policy) - 5-Day Working Week - Career Growth Opportunities - Training & Development Programs Contact: For More Details Call Ambika 9110657487 or If you're unable to connect with Ambika, don't worry! Our team of 50+ dedicated recruiters is available to assist you with the application process and help you find the right opportunity. JobSHop 9964080000 OR Come direct to Jobshop which is: Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6 PLEASE DO REFER YOUR FRIENDS .