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Customer Support Executive International Voice/Chat Process Location: Pune Work Mode: Work from Office Shift: Rotational Shifts (Including Night Shifts) Joining Preference: Immediate Joiners About the Role We are seeking dynamic and customer-centric professionals to join our Customer Support team. The ideal candidate should possess excellent communication skills, a passion for delivering exceptional customer service, and the ability to resolve customer queries efficiently across multiple channels. Eligibility Criteria Graduate/Undergraduate in any discipline Freshers and candidates with up to 2 years of experience are welcome to apply Excellent verbal and written communication skills in English Strong interpersonal and problem-solving abilities Comfortable working in rotational shifts, including night shifts Ability to work effectively in a fast-paced environment Immediate joiners will be preferred Key Responsibilities Handle customer interactions through phone, email, and chat channels. Provide accurate and timely responses to customer inquiries. Resolve customer concerns while ensuring a high level of customer satisfaction. Maintain detailed and accurate records of customer interactions. Collaborate with internal stakeholders to address customer issues effectively. Adhere to service quality standards, productivity metrics, and company policies. Identify customer needs and provide appropriate solutions. Build and maintain positive customer relationships through professional communication. Required Skills Excellent communication and customer service skills Strong listening and comprehension abilities Good analytical and problem-solving skills Proficiency in basic computer applications and data entry Ability to multitask and manage priorities effectively Strong attention to detail and organizational skills Application Details Interested candidates may share their updated resume at: Contact: 8097010891 Email: Riya.Sharma2@wns.com .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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