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Job Description: We Are Hiring CRM Executive In Surat. Job Title: CRM Executive Location District: Surat Experience Required: 24 years Salary Range: 18,000 30,000/month + performance bonus Key Responsibilities: Client Relationship Building: Maintain regular contact with customers to ensure satisfaction and keep them updated on new products or services. Site Visits & Customer Meetings: Conduct in-person visits to key clients to strengthen relationships, understand their challenges, and explore future requirements. Referral Generation: Proactively seek referrals from happy customers and manage the referral pipeline using the CRM system. Complaint Resolution: Serve as the main point of contact for client issues, coordinating internally to resolve complaints efficiently and maintain a positive customer experience. CRM Management: Accurately log all customer interactions, orders, referrals, and follow-ups in the CRM system to track engagement and satisfaction. Qualifications: Bachelors degree in Business, Marketing, or related field preferred Excellent communication and interpersonal skills Experience with CRM software and customer service Strong problem-solving and organizational abilities Willingness to travel for site visits and customer meetings .