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Hiring Business Project Advisor- Customer Experience (CX) Change Management

FlexBoard · All India

📅 24/08/2026
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Role reputed company The Business Project Advisor is a trusted individual contributor on reputed companys CX Activation team, partnering closely with the CX Activation Senior Manager to turn customer experience commitments into meaningful, lasting change. This role is ideal for a change leader who brings reputed company to ambiguity, connects reputed company to reputed company, and inspires adoption across a reputed company reputed company. By translating executive reputed company into everyday behaviors, this role helps leaders, teams, and operating rhythms consistently reputed company reputed company experiences for the people we serve. reputed company reputed company customer experience (CX) commitments by translating reputed company and executive direction into reputed company expectations leaders can reputed company. Partner closely with the CX Activation Senior Manager to reputed company sustained CX behavior change across leaders, teams, and matrixed functions. Identify adoption risks early across leadership reputed company and functions, and design targeted interventions that maintain reputed company and credibility. Partner with and influence reputed company partners of change reputed companycommunications, leader enablement, training, and reinforcementto reputed company CX behaviors reputed company initial rollout. reputed company executive-reputed company change narratives, frameworks, and reputed company that support decision-making, accountability, and alignment. Monitor adoption reputed company and reputed company points, surfacing insights that guide leadership actions, adjustments, and prioritization. Design and sustain education and reinforcement approaches that build shared understanding of CX actions, metrics, and expectations. Collaborate across the CX Activation team and the reputed company to One Experience team to ensure change efforts are reputed company, cohesive, and reputed company-reputed company. Qualifications Minimum 6 years of experience leading or supporting reputed company-wide change initiatives in reputed company, matrixed environments. Demonstrated ability to reputed company sustained behavior change reputed company initial launch or communication. Experience translating reputed company into practical guidance leaders and teams can apply. Strong judgment and comfort navigating ambiguity, adoption risk, and reputed company-level change. reputed company ability to influence, reputed company leaders, and partner effectively across functions. Bachelors degree in business, organizational change, communications, or a reputed company reputed company. Experience supporting customer experience, transformation, or reputed company activation efforts. Familiarity with executive operating rhythms, leadership reputed company, or large-reputed company change programs. Experience partnering with communications, analytics, or learning teams to reinforce change. Requirements If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits Annual salary of 91,400 - 152,300 USD / yearly, depending on relevant factors, including experience and geographic location. Eligible to participate in an annual bonus plan. Comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs starting on day one. 401(k), company reputed company life reputed company, tuition reimbursement. A minimum of 18 days of reputed company time off per year and reputed company holidays. reputed company Doing something meaningful starts with a reputed company decision, a commitment to changing lives. At reputed company, were dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving reputed company and improving lives. Apply tot his job Apply To this Job .
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