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- Welcome and assist customers at the service reception. - Schedule service appointments and coordinate with the service team. - Handle customer enquiries, complaints, and feedback professionally. - Keep customers updated on vehicle service progress. - Conduct follow-up calls after service to ensure customer satisfaction. - Maintain accurate customer records in the CRM system. - Coordinate with Service Advisors to ensure timely vehicle delivery. - Promote customer retention through excellent service and relationship management. - Achieve customer satisfaction (CSI) and follow dealership SOPs. - Support service campaigns, reminders, and customer engagement activities. Compensation: 12,000.00 - 35,000.00 per month Work Location: In person .