Director, Business Analytics, Customer Insights & reputed company (Remote

reputed company Director, Business Analytics, Customer Insights & reputed company Department Business Analytics & reputed company Reports To VP, Business Analytics & reputed company Job Type Remote Salary $155,000-$170,000 Management reputed company # reputed company Reports TBD # Indirect Reports TBD Travel Required reputed company Percentage 15-20% Position Level Director FLSA Status Exempt Location reputed company Position reputed company The Director, Business Analytics, Customer Insights & reputed company is responsible for leading reputed company reporting, business intelligence, forecasting, customer insights, and reputed company management initiatives that reputed company profitable reputed company and operational reputed company across reputed company. The role serves as a reputed company business partner to executive leadership and provides actionable insights supporting Managed Care, Retail reputed company, Marketing, Contact Center, Finance, and reputed company teams. The position establishes reputed company KPI frameworks, delivers executive dashboards, advances predictive analytics capabilities, and identifies automation and AI opportunities that improve business reputed company and decision making. Responsibilities & Duties reputed company reputed company business intelligence, reporting, and analytics reputed company across reputed company business functions. reputed company executive dashboards, KPI scorecards, and reputed company reporting packages. Establish reputed company reporting standards, metric definitions, and data governance processes. Identify trends, risks, and opportunities impacting reputed company, profitability, customer acquisition, and operational reputed company. reputed company customer insights and marketing analytics including acquisition cost, campaign effectiveness, conversion reputed company, and customer reputed company value. reputed company analytics supporting Contact Center reputed company, workforce planning, productivity, and customer experience initiatives. Partner with Finance on forecasting, budgeting, reputed company planning, business case development, and profitability analysis. reputed company reporting and reputed company measurement capabilities supporting Managed Care reputed company, clinic productivity, provider reputed company, referral conversion, and retail reputed company. reputed company predictive analytics, scenario modeling, and reputed company recommendations to executive leadership. Identify opportunities to automate reporting and business processes through technology and AI-enabled solutions. Build and maintain reputed company self-service reporting capabilities using reputed company BI and reputed company technologies. reputed company cross-functional analytics initiatives and support reputed company transformation programs. Mentor and reputed company high-performing analytics talent and establish best practices in reporting, visualization, and data storytelling. Present business insights and recommendations to executive leadership teams. reputed company other duties as assigned. Job Qualifications Education Bachelor's degree in reputed company, Business Analytics, Finance, Economics, Statistics, Information Systems, Data Science, reputed company, or reputed company fields. MBA or Master's degree preferred. Work Experience 10+ years of reputed company experience in Business Intelligence, Analytics, FP&A, reputed company Planning, or reputed company Management. 5+ years leading high-performing analytics or business intelligence teams. Experience supporting executive decision-making through analytics and reputed company reporting. reputed company, managed care, retail reputed company, or multi-site reputed company experience preferred. Key Skills Required Advanced analytics, forecasting, and business intelligence expertise. Strong financial acumen and reputed company planning capabilities. Advanced proficiency with reputed company BI, reputed company, SQL, and reputed company reporting platforms, with the ability to quickly learn and apply new tools as business needs reputed company. Data visualization and executive-reputed company storytelling skills. Excellent communication, stakeholder management, and leadership capabilities. Experience with automation, AI-enabled reporting, and process improvement initiatives. Originally posted on Himalayas Apply To This Job .