Business Operations Executive

Business Operations ExecutiveLocation: CoimbatoreEmployment Type: Full-timeExperience: 24 yearsDepartment: Business OperationsReports To: Founders / Business Leadership About the RoleWe are looking for a highly organised, proactive, and detail-oriented Business Operations Executive to support the day-to-day functioning of the business.This role is responsible for ensuring that routine business activities do not get stuck due to missed follow-ups, pending documentation, delayed quotations, payment collection, proposal preparation, or lack of coordination.The ideal candidate should be someone who takes ownership, follows through, keeps things organised, and closes loops.You will work closely with the founders, internal teams, clients, partners, vendors, and other stakeholders to ensure that business operations move smoothly from requirement quotation proposal confirmation execution invoice payment.Key Responsibilities1. Business OperationsCoordinate day-to-day operations, tasks, deadlines, and pending actions.Maintain trackers for projects, leads, quotations, proposals, payments, and follow-ups.Coordinate with internal teams, clients, vendors, and partners to ensure timely execution.2. Quotations & EstimatesPrepare and manage quotations, estimates, and pricing documents.Track quotations from submission through negotiation, PO, and closure.Follow up with clients and maintain accurate records.3. Payments & InvoicingTrack invoices, outstanding payments, POs, and payment commitments.Coordinate invoice sharing and documentation with accounts.Follow up on pending payments and escalate delays when required.4. Proposals & Business DocumentationPrepare and customise business proposals, presentations, estimates, and company documents.Coordinate with technical/product teams to gather required information.Maintain standard templates and ensure documents are accurate, professional, and timely.5. Client & Lead CoordinationCoordinate client communication, meetings, demos, follow-ups, and documentation.Maintain lead/client databases and track opportunities from enquiry to conversion.Ensure client requirements and agreed next steps are followed through.6. Documentation & RecordsMaintain organised records of quotations, proposals, POs, invoices, agreements, and project documents.Ensure proper filing, naming, version control, and easy retrieval of documents.7. Internal CoordinationCoordinate across sales, product, technical, finance, and operations teams.Track dependencies, deliverables, and action items.Identify blockers, follow up proactively, and escalate issues when necessary.Required Skills24 years of experience in business operations, sales coordination, project coordination, administration, or a similar role.Strong written and verbal communication skills.Excellent follow-up and coordination abilities.Strong organisational and time-management skills.Good working knowledge of MS Excel / Google Sheets.Comfortable preparing quotations, estimates, proposals, and business documents.Good proficiency in MS Word / Google Docs and PowerPoint / Google Slides.Ability to maintain trackers and work with structured data.Basic understanding of invoices, Purchase Orders, payments, and business documentation.Strong attention to detail.Ability to communicate professionally with clients and external stakeholders. Preferred SkillsExperience working in a startup or fast-paced organisation.Experience with CRM or project management tools.Basic understanding of B2B sales processes.Experience preparing business proposals or tenders.Familiarity with SaaS, technology, healthcare, engineering, or technology-driven businesses.Basic understanding of finance and accounts processes.Ability to use AI tools to improve documentation, research, and business communication. What This Role Is NOTThis is not a conventional office administration role.We are not looking for someone whose responsibility is limited to answering calls, maintaining files, or performing routine administrative tasks.We are looking for someone who can actively coordinate business activities, follow through on commitments, support sales and business development, and ensure operational closure. Key Performance Indicators (KPIs)Performance will be evaluated based on:Timely quotation preparation and follow-upProposal turnaround timePayment follow-up and collection trackingAccuracy and completeness of business documentationLead and client follow-up consistencyTimely closure of pending operational tasksAccuracy of trackers and recordsResponse and coordination turnaround timeReduction in missed follow-ups and pending actionsOverall operational support provided to the business .