Customer Onboarding and Field Coordinator (Delhi)

Job Title: Customer Support Associate (CSA) Contractual Organization: SIDBI Local Candidates Required Location & Open Positions - Baddi(HP)- 1 Positions - Delhi 1 Positions - Aligarh-1 Position Compensation - Salary Range: 25,000 to 35,000 per month (Based on experience and profile) Job Summary The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements. Key Responsibilities - Assist existing and prospective customers in filling out application forms. - Collect duly signed application forms and required documents, including KYC documents and cheques. - Follow up with customers for pending signatures and additional documentation. - Collect audit-related documents from both existing and prospective clients. - Coordinate with branch/local office for operational and administrative tasks. - Undertake field visits as required for document collection and customer support. - Handle any other assignments or responsibilities assigned by the Branch Office (BO) / Local Office from time to time. Eligibility Criteria - Graduate/Postgraduate in Commerce or related fields (B. Com, M. Com, CS, CS (Inter), ICWAI, etc.) from a recognized university. - Basic knowledge of accounting and banking operations is mandatory. - Basic computer proficiency is required. - Minimum age: 21 years. - Preference will be given to local candidates with proficiency in Hindi, English, and the local language (read, write, and speak). - Must possess a valid driving license. - Candidates should be willing and able to perform field work. Preferred Skills - Valuable communication and interpersonal skills. - Ability to manage documentation and follow-ups efficiently. - Willingness to travel locally for field assignments. Interested person can drop their resume at sabir@raspl.com with their details: Current CTC: Expected CTC Notice period: Current location: Preferred location: .