Inbound Technical Support Process USA Shift

Company DescriptionAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems. Job Description Job Role: - Experienced Candidate will receive inbound calls from international customer. Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target. Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls. Fixed salary in salary account on 1st of every month+ huge incentives 100% Attendance Incentives. Loyalty Bonus Rs. 5000 every year Lucrative Incentives Paid leaves every year. Leaves: Rotational offs 24 paid leaves+b'day leave+comp offs Shift timing : (8:30pm to 6:30am) Contact:Rima (HR)@7686839463 Additional InformationAll your information will be kept confidential according to EEO guidelines. .