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Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. We don't support the business. Associate/Senior Associate Customer Service Experience: 0 - 6 years Excellent communication skill, Word, Excel and Outlook The Associate Customer Service representative is responsible for delivering exceptional customer support through inbound calls and web-chat channels. The role involves assisting new and existing customers with insurance products, handling policy-related queries, supporting sales activities, and providing effective after-sales service while ensuring a positive customer experience. Handle inbound customer calls and web-chat interactions professionally and efficiently. Assist prospective customers by providing product information, quotations, and support for motor and home insurance products. Support sales activities by guiding customers through the policy purchase process using internal systems and underwriting guidelines. Identify customer needs and provide appropriate solutions while maintaining service quality standards. Deliver a positive and professional customer experience across all touchpoints. Resolve customer queries efficiently while adhering to company policies and procedures. Meet established service, quality, and productivity targets. Participate in training programs and continuously update product and process knowledge. Support a culture of continuous improvement and customer-centric service delivery. Good working knowledge of Microsoft Word, Excel, and Outlook. Ability to learn and use internal customer service and insurance systems effectively. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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