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Provide technical support and subject matter expertise for Microsoft Teams Infrastructure. This role is on-site. ResponsibilitiesTroubleshoot and resolve client issues related to Microsoft Teams Infrastructure.Provide technical guidance to clients on effective infrastructure utilization.Collaborate with cross-functional teams to ensure timely issue resolution.Identify opportunities for process improvements within the infrastructure environment.Required Skills5+ years of experience in technical support roles.Proficiency in Microsoft Teams Infrastructure and its core components.Proven experience troubleshooting and resolving Microsoft Teams technical issues.Practical knowledge of ITIL processes and best practices.Strong analytical and problem-solving skills.Ability to work independently and act as a Subject Matter Expert.Any Graduate degree. .