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The Service Desk Supervisor oversees daily IT operations, manages a team of IT professionals, and ensures the delivery of high-quality technical support and services. This role requires robust leadership, technical expertise, and effective communication skills to drive team performance and align IT services with Experience: 5+ years in IT Service desk and incident management, with at least 1 years in a leadership or supervisory position. Key Attributes: o Strong organizational skills and attention to detail. o Ability to work under pressure and manage multiple priorities. o Adaptability to evolving technologies and environments. organizational objectives. Compensation: 500,000.00 - 750,000.00 per year Work Location: In person .