Fraud Operations Analyst (Ghansoli)

Job Description: The role involves analysing transaction patterns, identifying suspicious behaviour, and ensuring compliance with regulatory and internal risk management frameworks. Key Responsibilities/ Duties Monitor daily transactions using fraud detection systems and tools. Identify unusual or suspicious transaction patterns. Perform transaction analysis and investigate fraud alerts. Conduct end-point verification of merchants/customers. Ensure transactions are aligned with the merchants line of business. Recommend actions such as blocking, whitelisting, or settlement holds. Prepare reports for audit, compliance, and risk teams. Coordinate with merchants for invoice copies and supporting documents. Maintain proper documentation for audit and regulatory requirements. Continuously improve fraud detection rules and processes. Key Skills Strong analytical and problem-solving skills Knowledge of payment systems (UPI, cards, wallets, etc.) Understanding of fraud patterns and risk indicators Attention to detail and investigation skills Basic knowledge of compliance and regulatory guidelines Good communication (for emails, merchant coordination) Ability to work under pressure and meet deadlines Experience: 2+ years of relevant experience Preferred Industry Background: BFSI, Fintech and NBFC Benefits Offered to the Employee: Competitive Salary Annual Performance Bonus / Incentives Health Insurance Compensatory Offs for Extra Working Hours Team Outings & Annual Events Festival Celebrations Employee Referral Program Compensation: 300,000.00 - 350,000.00 per year Perks: - Health insurance - Life insurance - Paid time off - Provident Fund Experience: - Fraud prevention and detection: 2 years (Required) - Transactions Monitoring : 2 years (Required) Language: - English (Required) Work Location: In person .