Assistant Manager,

Job Role Restaurant Manager / Store Manager Job Description Key Responsibilities: Team Management & Development Handle all employee concerns with a sense of urgency.Treat all team members fairly and with respect.Ensure team members complete required training before being assigned to their respective positions.Provide regular communication to the team regarding goals, results, and action plans.Source, train, retain, and develop team members to improve the overall guest experience.Execute effective scheduling, cross-training, and staff deployment.Identify talented team members and implement development plans to support their career growth.Monitor team performance and provide guidance and feedback when required. Sales & Business Growth Manage local store marketing activities and build strong connections within the local community.Track sales and marketing results and take corrective actions when required.Communicate sales goals, results, and action plans to the entire team.Ensure the restaurant is properly maintained, including cleanliness and hygiene.Ensure all products are available to guests during every shift.Ensure all products are prepared and served according to company standards.Utilize appropriate suggestive-selling techniques to increase sales. Planning & Shift Management Discuss operational issues with other managers and take appropriate action.Communicate the shift plan clearly with the team.Involve the entire team in achieving operational goals and business targets.Adjust staff assignments during the shift according to business requirements.Ensure all guest concerns are handled promptly and professionally.Follow LEADS procedures for handling guest concerns.Monitor travel paths and delegate tasks effectively.Ensure each shift has adequate staffing to achieve hospitality and service-speed goals.Monitor overall shift performance and make necessary operational adjustments. .