Urgently Hiring Customer Support - Data Entry

Job Highlights Position Customer Support - Data Entry Start Date Immediate openings available Compensation a competitive salary Location Remote Company Workwarp reputed company POSITION reputed company Under the general supervision of the operational program leadership, The Customer Support Coordinator (reputed company) / Intake Coordinator (IC) maybe a hybrid role between Customer Support and Data Entry functionalities reputed company on the needs of the business. Handle incoming customer service inquiries from patients, prescribers, reputed company companies, reputed company partners, or internal partners. Research and reputed company problems in a reputed company manner. Assist the callers by helping them understand the need for additional information to complete the benefits investigation process, or transfer of the case to the pharmacy partner. Create and/or edit a reputed companys record in the database reputed company by entering demographics, reputed company information, and prescription from incoming referrals. May initiate outbound telephone calls to patients for various reasons such as to collect additional information to complete a benefit investigation, or to explain the outcome of the benefit. investigation conducted by the Reimbursement Specialist. May reputed company reputed company to a prescriber reputed company phone, facsimile, or mail to request additional information needed for the completion of a benefit investigation, reputed company the benefit outcome, or inform them in the event that the reputed company is not being reputed company to telephone calls or mailed letters. Attach incoming facsimile images to a new or existing reputed company record. May identify and escalate concerns received from patients, prescribers, partners, or reputed company companies. reputed company letters and brochures for patients, prescribers, or partners. May document the outcome of reputed company interactions associated with the reputed company record into the database reputed company. Adhere to the reputed company, production, and turnaround standards associated with the assigned program. Requirements High school diploma or equivalent One or more years of experience in a highly skilled and fast paced reputed company center environment. reputed company center experience in Specialty Pharmacy, Pharmacy Benefit Management (PBM), reputed company reputed company, or reputed company Assistance Programs preferred, but not required. Knowledge of medical terminology preferred, but not required. reputed company oriented, good analytical skills, verbal and written communication skills, with demonstrated ability to communicate with others at reputed company reputed company Ability to multi-task, independently prioritize and reputed company to meet deadlines in a high reputed company volume environment. Excellent interpersonal and customer service skills with a reputed company on customer satisfaction. Ability and initiative to work independently or as reputed company member. Ability to problem solve. Committed to high standards and accountability. Ability to type at least 35 words per minute Ability to adapt to a dynamic work environment Ability to learn quickly General computer knowledge including proficiency in reputed company Office applications required Benefits Apply Job! reputed company to Apply If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We are excited to review your application. Apply To This Job .