Quality Control Head

WE ARE HIRING HEAD OF QUALITY CONTROL (QC HEAD) Position: Head Quality Control (QC Head) Industry: Glass Processing / Architectural Glass / Manufacturing Location: Manufacturing Plant Experience: 12-18 Years Qualification: B.E./B.Tech Mechanical / Production / Glass Technology / Materials Engineering Lead and manage the complete Quality Control and Quality Management System. Ensure compliance with ISO 9001, EN, ASTM, BIS, and customer standards. Develop and maintain Quality Manuals, SOPs, Control Plans, and Work Instructions. Manage Incoming Quality Control (IQC) for all raw materials and components. Monitor quality of float glass, PVB, EVA, SGP, sealants, spacers, and packaging materials. Conduct supplier quality audits, vendor ratings, and supplier development activities. Lead In-Process Quality Control (IPQC) across all production stages. Monitor cutting, grinding, drilling, CNC, washing, tempering, and heat soak processes. Control quality during laminating and Insulated Glass (IG) manufacturing. Ensure proper monitoring of dimensions, flatness, edge finish, holes, and visual quality. Manage Final Quality Control (FQC) before product dispatch. Approve or hold finished products based on inspection results and customer specifications. Manage laboratory testing for tempered, laminated, and insulated glass products. Ensure testing of fragmentation, compression, adhesion, dew point, and seal integrity. Maintain 100% calibration compliance for all measuring and testing instruments. Handle customer complaints, customer rejections, and field quality issues. Conduct Root Cause Analysis using 8D, 5 Why, Fishbone, and CAPA methodologies. Implement effective corrective and preventive actions to prevent recurrence. Drive continuous improvement through Six Sigma, Kaizen, Lean, SPC, and Poka-Yoke. Lead FMEA, Control Plan reviews, and process capability improvement initiatives. Monitor and improve First Pass Yield, Right First Time, and process compliance. Reduce internal rejection, final rejection, scrap, rework, and glass breakage. Conduct internal audits, customer audits, certification audits, and supplier audits. Ensure timely closure of all audit observations and non-conformities. Maintain NCR, CAPA, inspection reports, test reports, and quality records. Prepare monthly quality dashboards and MIS reports for top management. Monitor Customer Complaint Rate with a target of less than 0.5%. Maintain Final Rejection below 1% and Internal Rejection below 2%. Achieve First Pass Yield above 98% and Right First Time above 99%. Maintain Supplier Rejection below 1% and Incoming Acceptance above 99%. Ensure 100% audit compliance, calibration compliance, and documentation compliance. Lead and manage Quality Engineers, QC Inspectors, Lab Engineers, and Shift QC teams. Conduct employee training, maintain skill matrices, and monitor team performance. Ensure minimum 40 training hours per employee annually. Coordinate closely with Production, Purchase, Engineering, Maintenance, Stores, and Dispatch. Monitor Cost of Poor Quality (COPQ) and target annual reduction of 20%. Lead quality improvement, cost-saving, Kaizen, and Six Sigma projects. Prepare action plans for major quality risks, opportunities, and process gaps. Have the authority to stop production, reject material, and hold dispatches for quality issues. Drive a strong zero-defect, customer-focused, and continuous improvement quality culture. Required Skills: ISO 9001 | EN Standards | ASTM | BIS | SPC | MSA | FMEA | PPAP | 8D | CAPA | RCA | Lean | Kaizen | Six Sigma | SAP/ERP | Minitab | Power BI