Required. PMO Operations & Tooling Lead PMO Operations & Tooling Lead

Job Description PMO Operations & Tooling Lead Role: PMO Operations & Tooling Lead Experience: 12+ Years Domain: Healthcare Mandatory Coverage: Cross-Portfolio PMO Support / Planview / Reporting & Governance Level: Lead / Senior Lead Location: Hyderabad(preferred)/locations where we have NTT presence Role Overview We are looking for an experienced PMO Operations & Tooling Lead with 12+ years of experience to provide cross-portfolio PMO leadership and operational support for a large healthcare customer. The role will be responsible for driving PMO governance, portfolio operations, Planview administration/adoption, executive reporting, portfolio analytics, resource and financial tracking, and continuous improvement across multiple programs and workstreams. The ideal candidate will combine strong PMO and portfolio management expertise with hands-on knowledge of Planview and reporting/analytics, along with proven experience working within the Healthcare domain. Key Responsibilities PMO Operations & Cross-Portfolio Governance Lead day-to-day PMO operations across multiple programs, projects, and portfolios supporting the healthcare customer.Establish and maintain standardized PMO governance, processes, templates, controls, and reporting mechanisms.Drive cross-portfolio planning and provide consolidated visibility into milestones, dependencies, risks, issues, financials, resources, and delivery performance.Coordinate portfolio governance forums, leadership reviews, steering committee meetings, and operational reviews.Partner with Program Managers, Project Managers, Delivery Leaders, Business Stakeholders, Finance, and other functions to ensure consistent portfolio management practices.Identify cross-program dependencies, delivery risks, resource constraints, and portfolio-level issues and facilitate appropriate escalation and resolution.Ensure portfolio information is accurate, complete, timely, and aligned with governance requirements.Planview & PMO Tooling Act as the PMO tooling lead and Planview SME for portfolio and program management activities.Drive effective utilization of Planview for portfolio planning, project tracking, resource management, financial management, demand management, and reporting.Define and maintain Planview standards, data structures, workflows, dashboards, and reporting requirements.Monitor data quality and ensure project/program teams maintain accurate and timely information within Planview.Partner with business and technology stakeholders to identify opportunities to improve Planview configuration, usability, adoption, and reporting.Support onboarding and training of PMs, program teams, and stakeholders on Planview processes and best practices.Develop governance mechanisms to improve tool adoption and data integrity across portfolios.Reporting & Portfolio Analytics Own consolidated portfolio reporting and executive dashboards for senior leadership and customer stakeholders.Develop insightful reporting covering areas such as:Portfolio health and delivery statusMilestones and schedule performanceRisks, issues, actions, and dependenciesResource capacity and utilizationFinancial performance and forecastsDemand and portfolio pipelineProject/program KPIsPortfolio trends and exceptionsTranslate portfolio data into actionable insights and executive-level narratives, rather than providing data-only reporting.Drive automation and simplification of recurring PMO reports wherever possible.Ensure consistency between Planview data, portfolio dashboards, financial reporting, and leadership presentations.Experience with Power BI, Excel, PowerPoint, or similar reporting/visualization tools is highly desirable.Financial & Resource Governance Support portfolio-level budget, forecast, actuals, variance, and financial tracking.Partner with delivery and finance teams to improve financial forecasting and reporting accuracy.Provide visibility into portfolio resource demand, capacity, allocations, utilization, and potential constraints.Facilitate periodic financial and resource reviews and identify areas requiring management attention.Stakeholder & Customer Management Serve as a key PMO interface for senior customer stakeholders and internal delivery leadership.Build effective working relationships across business, technology, operations, finance, and program leadership teams.Facilitate governance meetings and present portfolio insights, risks, recommendations, and decisions to senior stakeholders.Proactively identify areas requiring leadership intervention and drive follow-through on actions and decisions.Operate effectively within a complex, matrixed, multi-program environment.Mandatory Qualifications & Experience 12+ years of overall professional experience, with significant experience in PMO, Portfolio Management, Program Governance, or related roles.Healthcare domain experience is mandatory.5+ years of strong hands-on experience with Planview in a PMO/portfolio management environment.8+ .