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Job Description Role Purpose To lead and manage the end-to-end operations of a Gold Loan branch, driving business growth, ensuring operational excellence, maintaining portfolio quality, and delivering superior customer experience while adhering to regulatory and risk guidelines. ________________________________________ Key Responsibilities 1. Business Delivery & Growth . Drive Gold Loan portfolio growth through branch walk-ins, local sourcing, and cross-selling initiatives . Plan and execute local marketing and sales campaigns to increase customer acquisition and branch visibility . Achieve monthly targets for loan disbursement, revenue, and profitability . Identify current business opportunities within the catchment area ________________________________________ 2. Branch Operations Management . Oversee daily branch operations ensuring smooth and efficient functioning . Ensure proper gold appraisal, loan processing, and disbursement as per company policies . Monitor cash management, documentation, and audit readiness . Maintain adherence to regulatory requirements, internal controls, and compliance standards ________________________________________ 3. Customer Experience & Relationship Management . Build strong customer relationships to drive repeat business and referrals . Ensure high-quality service delivery and resolution of customer queries . Handle escalations and ensure customer satisfaction levels are consistently high ________________________________________ 4. Team Management & Capability Building . Lead, train, and motivate branch staff to achieve performance goals . Conduct regular team meetings to align on targets and performance expectations . Drive a high-performance culture through coaching, mentoring, and feedback . Manage staffing, onboarding, and performance reviews ________________________________________ 5. Portfolio Quality & Risk Management . Ensure quality of gold loan portfolio with strong focus on risk mitigation . Monitor overdue accounts, initiate recovery actions, and control NPAs . Ensure accurate assessment of gold collateral and fraud prevention ________________________________________ 6. Financial & Cost Management . Monitor branch profitability, cost control, and resource allocation . Track key financial metrics including yield, cost-to-income ratio, and operating expenses ________________________________________ 7. Reporting & MIS . Maintain accurate records of branch performance (business, operations, collections) . Share periodic reports with regional/zonal leadership . Track and analyze branch performance vs targets ________________________________________ Key Skills & Competencies . Gold Loan Operations & Appraisal . Sales & Business Development . Team Leadership & People Management . Customer Relationship Management . Risk & Compliance Orientation . Financial Acumen & Analytical Skills . Strong Local Market Understanding . Communication & Stakeholder Management Educational Qualification . Graduate (preferred: Commerce / Finance / Business) . Certifications in gold appraisal or financial services (preferred) .
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.