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Job Description: Level 1 - Customer Support Representative We are looking for a Customer Support Representative (L1) who can work on event management based on the surveillance systems for our US client. Roles and Responsibilities: - Any Bachelors or Diploma degree is a preferred. - Possess basic computer knowledge and working knowledge of MS tools - Provide product support as per the standard guidelines - Provide accurate, valid and complete information by using the right methods/tools - Follow communication procedures, guidelines and policies - Experience with CCTV surveillance systems will be a plus Compensation: 18,000.00 - 20,000.00 per month Advantages: - Food provided - Provident Fund Work Location: In person .